FAQ

1. What products does Clifford Atelier offer?

We provide a curated collection of menswear including tailored suits, formalwear, jackets, coats, shirts, trousers, shoes, and accessories designed for modern, refined style.

2. What payment methods do you accept?

We accept major credit cards, PayPal, and other secure payment options available at checkout. All payments are processed through trusted, encrypted systems.

3. How long does order processing take?

Orders are typically processed within 1–3 business days. During peak seasons or holidays, processing times may be slightly extended.

4. What are your shipping times?

Standard delivery usually takes 7–15 business days, depending on your location and local postal services.

5. Will I receive tracking information?

Yes. Once your order has shipped, we will send you an email with your tracking number. Tracking updates may take 1–3 business days to display.

6. Do you offer returns or exchanges?

If you receive an item that is damaged, defective, or incorrect, please contact us within 7 days of delivery. Our team will assist you according to our return policy.

7. Can I modify or cancel my order?

If your order has not been processed or shipped, we may be able to assist with changes or cancellation. Please contact us as soon as possible.

8. What if my order is delayed?

Delays may occur due to customs, high carrier volume, or weather conditions. If your package is significantly delayed, feel free to reach out for assistance.

9. Do you ship internationally?

Yes. Clifford Atelier ships to most countries worldwide. Shipping times vary by region.

10. How can I contact customer support?

You can reach us at ukauew9559@hotmail.com. We typically respond within 24–48 hours.